Privacy Policy for Realz Casino
Effective Date: 1 June 2026
Welcome to Realz Casino. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.realzcasino.com and use our services in Australia.
1. Information We Collect
We collect information that identifies, relates to, describes, or is capable of being associated with you (“Personal Information”). The types of Personal Information we collect include:
- Personal Identification Information: such as your name, date of birth, address, email address, phone number, and government-issued identification.
- Account Information: username, password, payment details, and transaction history.
- Technical Information: IP address, browser type, device information, operating system, and usage data.
- Communication Data: correspondence with our customer support team and other communications.
- Location Data: approximate location based on your IP address or device settings to comply with legal and regulatory requirements.
2. How We Use Your Information
We use your Personal Information for the following purposes:
- To provide, operate, and maintain our services.
- To verify your identity and comply with legal and regulatory obligations, including anti-money laundering (AML) and responsible gambling requirements.
- To process transactions and payments securely.
- To communicate with you regarding your account, promotions, updates, and support.
- To improve our website, services, and user experience.
- To detect and prevent fraud, unauthorized access, and other illegal activities.
- To comply with applicable laws and regulations in Australia.
3. Disclosure of Your Information
We may share your Personal Information with:
- Our affiliates, subsidiaries, and service providers who assist us in operating our business (e.g., payment processors, identity verification providers, IT services).
- Regulatory authorities, law enforcement agencies, or other government bodies as required by law or to protect our rights.
- Third parties in connection with a merger, acquisition, or sale of assets, provided that the receiving party agrees to protect your information.
We do not sell your Personal Information to third parties.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy.
5. Security of Your Information
We implement appropriate technical and organizational measures to protect your Personal Information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights
Under the Australian Privacy Principles (APPs) and applicable laws, you have the right to:
- Access and obtain a copy of your Personal Information.
- Request correction of inaccurate or incomplete information.
- Withdraw consent where applicable.
- Complain to us or the Office of the Australian Information Commissioner (OAIC) if you believe your privacy rights have been violated.
To exercise your rights or for any privacy-related inquiries, please contact us at:
Email: [email protected]
Phone: +61 2 1234 5678
Address: Privacy Officer, Realz Casino, Level 10, 123 Gaming Street, Sydney NSW 2000, Australia
7. Data Retention
We retain your Personal Information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
8. International Transfers
Your information may be transferred to and maintained on servers located outside Australia. We ensure that any international transfers comply with applicable privacy laws and that your information remains protected.
9. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect Personal Information from minors. If we become aware that we have collected information from a person under 18, we will take steps to delete such information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: [email protected]
Phone: +61 2 1234 5678
Address: Privacy Officer, Realz Casino, Level 10, 123 Gaming Street, Sydney NSW 2000, Australia
